Contact Us 844.313.4816

Customer Service

toes in the sand

With 24-hour room service available, along with a 4:1 guest to employee ratio, our travelers will find that there is an emphasis on service throughout the ship.  We believe that our service-oriented crew is a key reason that our ship offers our travelers such a memorable cruise experience.  From the moment our guests arrive at our Port of Call in Palm Beach, they are greeted by the port’s friendly concierge parking service; allowing our travelers to simply drop off their bags and leave the parking to someone else. To check in, guests will enter our beautiful terminal and be greeted by our helpful personnel. Here they will complete their registration paperwork, show a passport or birth certificate/driver’s license, take a group photo, choose their seating arrangements, and climb the gangway to fun….

Our customer service is second to none, we are here to make your vacation experience enjoyable from start to finish.
Our friendly, knowledgeable customer service experts are readily available to meet your needs.


Please call 844.313.4816 with any questions you may have.
No time to call? Please review our Commonly Ask Questions

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